Hospital, Hospice or Nursing Home
When the death occurs at a hospital, hospice or nursing home, the medical staff should take care of all necessary legal steps. In most cases you will simply need to notify the medical staff that Mountain View is the funeral home of choice so you can sign any necessary release paperwork.
Out of State
If the death occurs outside of Arizona, call Mountain View at 866-684-1951. We will coordinate with a local funeral director in your area. If you travel often, our Travel Protection Plan will cover most costs associated with a death away from home.
At Home - Expected
Today, more people with terminal illnesses are electing to die at home under the care of hospice. In this situation, you will need to notify your hospice team that Mountain View is the funeral home of your choice. They will then take care of all necessary legal requirements. Many times when someone has a terminal illness, the family will elect to make pre-arrangements so that they are not overwhelmed with the many important decisions at the time of death.
At Home - Unexpected
In the event of an unexpected death at home or elsewhere, immediately call 911. The police and emergency medical personnel will determine the appropriate steps to be taken. In all cases, the police must notify the Medical Examiner who can then release the human remains directly to our funeral home. However, in certain cases, the body may need to go to the Medical Examiner’s office so that they can determine the cause of death.
